Use live, accurate data to achieve frequent, relevant sales
Right now, stock management systems are said to be having one of the greatest impacts on a customer’s multi-channel experience. Retailers, whose systems do not provide total visibility of stock for consumers, are particularly concerned and seeing consequences further down the line when it comes to meeting expectations of orders, deliveries and returns.
Critical to retailers overcoming this issue is the overhauling of legacy IT systems including EPoS systems. According to Retail Week, 33% of retailers