Archive / 2014

Mobile shopping, convenient for customer and store

Product information, price comparisons, social network reviews, e-vouchers, and payments. These are just some of the consumer-based offerings that smart phone and tablets can keep customers engaged with on behalf of retailers.

With smartphones now an everyday item for most people, retailers are catching on to the fact that without mobile technology they are in danger of losing business and bringing in less sales.

Importantly new research has shown that mobile alone is not enough, and that retailers

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One Stop introduces mobile vouchers

Convenience store One Stop, a subsidiary of Tesco since 2003, is introducing mobile vouchers to its in store offering. Customers can use their mobile phone to redeem coupon offers in store that were sent to them by sms or email.

The voucher technology is from Eagle Eye Solution’s, a company that provides a transaction software platform, supporting real-time, multi-channel digital offers, payments and rewards. Eagle Eye Solution’s says it is using new, AIR technology that issues coupons via

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Is multi-channel technology the answer to Sunday Trading?

Right now retailers across the UK are debating the need to relax Sunday Trading Act, and perhaps multi-channel electronic point of sale technology can help them to win their argument.

This is the Act that came into effect in August 1994 that allowed stores over 3,000sq ft to open for six hours only on a Sunday between 10am and 6pm (closing all day on Easter Sunday), while stores under 3,000 sq ft have no restrictions.

The act was introduced to support the opinion that no worker should be forced

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QR codes for quick pay

QR (Quick Response) codes are being increasingly pushed as quick and easy payment solutions.

Businesses are able to create multiple codes and add them to bills as well as business cards, websites, point or sale and product labelling. Customers then scan the QR code using apps that have been downloaded onto their mobile devices, which link to an online payment page set up for the payment in question. Payment is then instant for both parties.

Banks such as Barclays are promoting their own handy

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Is Argos driving the digital age?

Argos, the household goods retailer, is replacing the traditional with a digital alternative as it focuses on its place in the digital age.

Over all it is investing £300 million to reinvent itself from an old-style catalogue-led to a modern digitally-led business. Part of its plan are small format digital stores, with the first recently opening in London, setting a trend for local, convenience stores that cater for online orders over large format hub stores.

Argos sees convenience of a pickup point

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