Archive / 2014

Hotel chains expand digital offering to customers

The GLH Hotels Management Group has introduced an ‘out of home’ digital technology solution to its Guoman and Thistle hotel chains.

Corporate and leisure guests will use the service to access the internet and social media, and personal digital and Microsoft Office files as well as for printing requirements. GLH Hotels Management Group expects the tool to be particularly useful to guests’ for work based presentations, boarding passes, rail and theatre tickets.

The roll out programme was designed

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US sees its biggest rollout of tabletop tablets

Chili’s Grill & Bar restaurant chain has opted for tabletop tablets in 823 of its company-owned Chili’s restaurants. The impressive the rollout is the largest of its kind in the US with more than 45,000 tablets being installed.

Austen Mulinder, CEO of Ziosk comments: “This rollout marks the first time a restaurant company has installed communal tablets at this scale…guests at nearly every Chili’s in the country can place orders, play games and pay their bills from

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Do consumers want a cashless society?

The adoption of contactless payment is being hindered by lack of understanding from consumers particular in terms of security risks.

In a survey by Vista Retail Support, a leading independent IT services company, supporting customers in the UK, Europe and North America, more than a third of consumers (38%) are avoiding contactless payment methods.

One reason for the slow adoption is simply down to card holders not recognising which of their bank cards support contactless payment or if they do, they

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Yesterday’s personalised service with tomorrow’s improved technology

Digital technology has greatly impacted on consumer shopping habits over the past few years making things a little disjointed.

Buying and browsing items either online or by mobile phone and tablet is the convenient and flexible option for many people today to the extent that the actual retail outlet is struggling to establish where it fits in. Some retailers suggest that the store wins out when a customer service is required or the consumer wants to interact with the product first, where as virtual

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The biggest and best advantages gained from EPoS that will improve your business

Electronic-point-of-sale (EPoS) systems are increasingly recognised for the advantages they bring to running a business and today many businesses wouldn’t do without one.

Features such as stock control, data building, and reporting are becoming highly desirable among retailers and hospitality owners in particular that are looking to meet with consumer expectation of convenient, faster and tailored services.

The garden retail industry in particular that has until now been slower to adopt EPoS

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with fast, secure, EPoS technology for retail & hospitality