Archive / 2014

Retailers must react to mobile device sales

It’s do or die, for retailers yet to embrace a mobile version of their website.

The adoption of m-retail is growing so fast that one in three of all UK online sales are now made on a mobile device.

Tablets account for the majority of sales with smart phones taking more of a back seat. However, mobile devices are now delivering almost half of all website traffic, with the clothing websites reaching tipping point by receiving over half of their visits from m-devices.

Moss Bros recently saw the relevance

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Tesco’s ‘futuristic multichannel journey’ for 2014

A digital wallet, Scan as you Shop Mobile, Clubcard check-in and Clubcard voucher prompting, are all to be a part of Tesco’s ‘futuristic multichannel journey’ for 2014.

The services will complement the retailer’s growing digital portfolio that already includes a magazine app, one-touch add-to-basket function and Click & Collect.

Robin Terrell, group multichannel director, told a group of investors yesterday: “In 2014 these futuristic multichannel journeys are going to be a reality

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Peoples’ haste benefits contactless payments

Contactless transactions have more than doubled in growth and are set to continue to rise as adoption of the technology increases.

Payment provider WorldPay has reported annual growth of over 226% and said that contactless payments trebled between 2012 and 2013. In the UK, the provider processed 43.6 million contactless payments in December 2013, up from 12.5 million the year before.

Speed and efficiency were rated as the top reasons to use contactless by 93% of users, WorldPay research stated

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Faster payments at Welcome Break

Welcome Break, UK motorway service operator, has increased its service levels with a bespoke unified payment service.

Retail communications provider Vodat International has worked with Welcome Break to integrate the technology into the company’s electronic point of sale (EPoS) system and rolled it out across all of its twenty-nine sites.

Unified Payments provides UK retailers with a single fast secure interface for all electronic-fund-transfer (EFT) transactions generated through stores, e-commerce

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Debenhams’ digital technology revamp

Debanhams has seen a £25m store revamp including new digital media.

Marking the department store’s 200th birthday, its flagship Oxford Street store now contains engaging visual displays that are helping to transform the customer’ shopping experience.

The new technology includes two nine screen video walls positioned at the main entrances from Vere Street and Marylebone Lane – creating an impressive visual array, which complements the high design standards across the store. On the ground floor

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