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Tesco’s ‘futuristic multichannel journey’ for 2014

A digital wallet, Scan as you Shop Mobile, Clubcard check-in and Clubcard voucher prompting, are all to be a part of Tesco’s ‘futuristic multichannel journey’ for 2014.

The services will complement the retailer’s growing digital portfolio that already includes a magazine app, one-touch add-to-basket function and Click & Collect.

Robin Terrell, group multichannel director, told a group of investors yesterday: “In 2014 these futuristic multichannel journeys are going to be a reality

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Peoples’ haste benefits contactless payments

Contactless transactions have more than doubled in growth and are set to continue to rise as adoption of the technology increases.

Payment provider WorldPay has reported annual growth of over 226% and said that contactless payments trebled between 2012 and 2013. In the UK, the provider processed 43.6 million contactless payments in December 2013, up from 12.5 million the year before.

Speed and efficiency were rated as the top reasons to use contactless by 93% of users, WorldPay research stated

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Faster payments at Welcome Break

Welcome Break, UK motorway service operator, has increased its service levels with a bespoke unified payment service.

Retail communications provider Vodat International has worked with Welcome Break to integrate the technology into the company’s electronic point of sale (EPoS) system and rolled it out across all of its twenty-nine sites.

Unified Payments provides UK retailers with a single fast secure interface for all electronic-fund-transfer (EFT) transactions generated through stores, e-commerce

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Debenhams’ digital technology revamp

Debanhams has seen a £25m store revamp including new digital media.

Marking the department store’s 200th birthday, its flagship Oxford Street store now contains engaging visual displays that are helping to transform the customer’ shopping experience.

The new technology includes two nine screen video walls positioned at the main entrances from Vere Street and Marylebone Lane – creating an impressive visual array, which complements the high design standards across the store. On the ground floor

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Virtual and augmented reality shopping hits the high street

Virtual reality (VR), a computer-simulated 3-D environment viewed through a computer screen or wireless glasses, or augmented reality (AR), which uses technology to alter the physical environment by adding sound, images or words to enhance the real-world experience, is on the retail agenda.

Currently the technology has more of an ‘event’ style presence as managers try to see what the value is and how to exploit it, but with development it may well become part of the everyday shopping practice

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