Archive / Industry news

Shopping environments use technology to support retailers

Regent Street, London, is driving footfall into its local stores using the latest consumer facing technologies. Potential customers will be targeted using a combination of mobile, beacon and app based technology.

Owned by the Crown Estate, Regent Street is one of several shopping environments to use the technologies to boost interaction with local people and tourists to help them plan their visits and discover new brands.

In this case, an app will use beacon technology to send promotions and useful

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Amazon Fire – the future of shopping?

Amazon has pushed the boundaries of shopping one step further, yet again, with the launch of its first smartphone, Amazon Fire.

The device is capable of recognising thousands of actual everyday items, through visuals or printed text, that people may want to buy and presenting a purchase option via the Amazon website. Users simply scan the item and wait to be directed to it online where it will be presented on screen in 3D.

In addition Amazon Fire can scan moving visuals like movies and TV programmes

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Retailers awarded for their digital innovations

Interactive digital walls, digital catalogues and e-receipts have been recognised at the Retail Week Technology Awards 2014 as brilliant technology projects in retail.

Thomson, holiday design store, won ‘Digital store of the year’ with its external mood wall that aims to get passers-by in the holiday mood and an interactive map that allows shop visitors to explore the world as they look for a holiday destination. An interactive table also guides customers on hotels and offers a ‘mood’ image

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Hotel chains expand digital offering to customers

The GLH Hotels Management Group has introduced an ‘out of home’ digital technology solution to its Guoman and Thistle hotel chains.

Corporate and leisure guests will use the service to access the internet and social media, and personal digital and Microsoft Office files as well as for printing requirements. GLH Hotels Management Group expects the tool to be particularly useful to guests’ for work based presentations, boarding passes, rail and theatre tickets.

The roll out programme was designed

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US sees its biggest rollout of tabletop tablets

Chili’s Grill & Bar restaurant chain has opted for tabletop tablets in 823 of its company-owned Chili’s restaurants. The impressive the rollout is the largest of its kind in the US with more than 45,000 tablets being installed.

Austen Mulinder, CEO of Ziosk comments: “This rollout marks the first time a restaurant company has installed communal tablets at this scale…guests at nearly every Chili’s in the country can place orders, play games and pay their bills from

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