EPoS makes you money!

Archive / Tech talk

RSS feed for this section

Does shopping as we know it have a future?

Right now we’re seeing physical retailers fighting to save their brands through the launch of online shops and showroom style stores. Yet at the same time, the online retailers are concerned that they need to tap into the traditional bricks and mortar shopping method, just in case it e-retailing isn’t the future.

Meanwhile lurking in the background and slowly taking its form is big data, which could possibly wipe out both shopping habits and turn the whole thing on its head.

Data is increasingly

[Read more...]

Where and when should retailers invest in technology?

E-retailing is not just about filling a store with technology or investing in online shopping websites, apps and other marketing techniques. The challenge is to understand what technology will work best for customers and how to complete a sale from order to supply as seamlessly as possible.

For example, supermarket chain Kroger has recently installed infrared cameras that detect body heat, which help determine the number of lanes to open. While Walmart has updated its app to change from an external

[Read more...]

Should retailers use Pinterest?

Four in every ten social media users goes on to buy an item online or in-store after sharing or making it a favourite on Twitter, Facebook or Pinterest, according to Vision Critical.

However, while Facebook, now in its tenth year, owns the majority share of social media activity, Pinterest, described as a tool for collecting and organising things you love, is gaining interest. It is now considered the most likely network to drive spontaneous purchasing and is an especially popular driver of in-store

[Read more...]

Ten retail technology events for 2014

Retailers looking for innovation, advice, and predictions within the retail space can take advantage of a number of retail technology based events that take place throughout the year. Including the Omni-channel Retailing Summit, Retail Business Technology Expo, RetailWeek Live and the Internet Retailing Expo.

Online, mobile, social, kiosk, digital, self-service and customer journey are just some of the topics that are to be explored through conferences, workshops, exhibitions, consultations and

[Read more...]

On trend customer experience technologies

Technology has several focuses within the world of retail, from encouraging product browsing and supporting payments, to aiding staff and streamlining processes. Now the latest shift in focus is to customer benefits.

Already on the mark is House of Fraser, which is about to roll out a queue-busting technology that will reduce the time click-and-collect shoppers wait in store. The retailer will install the virtual queuing system to its entire estate by the end of the year in order to anhance its

[Read more...]