Archive / Tech talk

Click and collect transport hubs

Click and collect transport based sites are growing in fashion among the retailers.

Rail and underground tubes stations are now the latest sites that time-short consumers can conveniently collect their online shopping from. In fact using stations as hubs for internet shopping may well be the best option for both the consumer and the retailer as the handy shopping service is upping sales too for some retailers. Asda reports that customers using its click and collect service are shopping twice as

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Tablets on the sales floor

The retail industry and indeed a number of other industries like hospitality are turning their attention to tablets. The attraction being that they are an affordable and flexible way to provide convenient service to customers and manage back of house tasks.

Right now the tablets are still finding their place. In store they are popping up at till points to save space and are carried around by staff who can quickly assist a customer on the spot and cut queues, in a restaurant they work very well

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The great evolution of EPoS

Electronic-point-of-sale (EPoS) has never experienced as rapid a change as it is seeing now.

Following the start of the omni-channel era, EPoS’ function has developed from a straightforward payments system to one that needs to manage all sales and customer information. For today, it is vital that it can keep up with the changing pace of retail, which is more focused on the customer-centric shopping experience. As a result EPoS is now expected to also handle real-time inventory updates, comprehensive

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Mobile vs desktop, laptop and kiosk

Mobile devices are now the main route for browsing online, highlighting now more than ever the decline of the desktop and laptop in this consumer popular past-time.

All is not yet entirely lost however, as sales made by mobile, smart phone and tablet, currently only account for a about a third total sales for e-retailers, but for how long? The latest IMRG Capgemini Quarterly Benchmarking Report shows that the total estimated online spend during May to July was £24.2 billion, with £8.7 billion

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Investing in online is now a necessity

Retailers are becoming increasingly aware of the, need to and benefit of, developing app and mobile versions of their websites in order to reach more shoppers, more often.

IGD predicts that the online channel is set to more than double in value over the next five years. Investing in this market is therefore a necessity rather than a nice to do.

Young families and C2 shoppers are boosting online tablet grocery sales, says IGD Shopper Vista, the consumer goods research group. Whereas just over a year

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