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Cash Still King With Millenials

Cash Still King With Millenials

9 years ago admin
It’s becoming more and more important to really understand how consumers are paying for things, especially in the retail sector, so that businesses can ensure they remain up to date with how their cus…
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9 years agoCash Still King With Millenials
Handy Bluetooth Scanner by SocketMobile

Handy Bluetooth Scanner by SocketMo…

10 years ago admin
At the recent RBTE show (Retail Business Technology Expo) in London I saw the Socket Mobile Cordless Hand Scanner (CHS) Bluetooth barcode scanners for the first time. I couldn’t help but think, when I…
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10 years agoHandy Bluetooth Scanner by SocketMo…
Apple Pay dominates US contactless payments

Apple Pay dominates US contactless payments

10 years ago Amanda
Apple Pay is dominating contactless payments in the US, taking two thirds of the share. For every…
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10 years agoApple Pay dominates US contactless payments
Revamp your space with a digital 'feature' wall

Revamp your space with a digital ‘feature’ wall

10 years ago Amanda
Digital walls are being recognised as an effective way to provide an enhanced shopping experience. B…
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10 years agoRevamp your space with a digital ‘feature’ wall
What do consumers want from the Internet of Everything?

What do consumers want from the Internet of Everyt…

10 years ago Amanda
According to a recent survey by Cisco – ‘customers want a convenient, contextually relevant shopping…
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10 years agoWhat do consumers want from the Internet of Everyt…

Tips and trends for best practice in digital retailing

As e-retailing takes a firm hold on the industry online activity is coming under increased pressure to work in harmony and provide the ultimate omni-channel shopping experience.

The following tips are suggested for retailers looking to best perform in this area:

Cross platform

  • Consistent branding, image and layout use across website, tablet, mobile, and digital examples of print.
  • Equal content should be available all channels where possible.
  • Mobiles and tablets should have an optimised version of the core desktop website, and not be solely commerce focussed.

Mobile App

  • Multiple apps beyond commerce should be made available for the consumer to complement their shopping experiences and requirements.

Live Chat

  • The retailer provides the customer with a handy Click-to-Chat popup without prompt and in a timely manner.

User Sharing via Social Media

  • Shoppers should be able to easily share products and other content that they find online via email and social networks.
  • A blog with content that focuses on brand and lifestyle values, that is also integrated with the website and online catalogue makes for a good shopping experience.
  • Videos that support the brand and product are great for telling a story worth sharing.

Catalogue

  • Full image interactivity is recommended to give an optimum shopping experience while browsing an online catalogue.

Commerce

  • A seamless add to cart option from the catalogue, online website or appropriate app should be incorporated within the shopping channel without losing functionality.

Forrester Research’s Sucharita Mulpuru recently noted three key factors that retailers also “need to be keenly aware of” surrounding the digital revolution

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5 tips for investing in retail solutions

Deciding on the right solutions for your retail business can be tricky, particularly as the adoption of retail technology is unpredictable at the moment. What you invest in today may not be the favoured tool of the future.

With a host of electronic-point-of-sale shopping devices on the market, from self-service tills and kiosks to smart phone and tablet mobile payments, retailers are struggling to keep up. For example, while retailers have put their efforts into contactless payments and mobile

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Beat the competition with in store technology

With the rise of technology in store and the increased adoption by consumers, retailers now have to seriously consider the installation of electronic-point-of-sale (EPoS) tools.

Such innovative technologies and solutions promise to deliver a mass of benefits to both the retailer and customer in the form of improving customer services and experiences, while optimising business processes and cutting costs from the store to head office.

Self-service and automation play a key part in the technology

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Are till receipts back on the retailer’s radar

In the wake of new high tech technologies, the humble sale receipt appears to have gone unnoticed recently.

The essential, yet often unwanted item has been described as one of the most powerful tools a retailer has to directly interact with customers. Whether it is provided in store at an EPoS till or sent virtually, it provides retailers with the opportunity to “build a communication channel between the merchant and the buyer”, Dorsey said at the recent NRF conference in New York. Yet retailers

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Technology in the age of 24x7x365 retailing

You’d be hard pushed not to have noticed the speed in which the retail sector is changing lately. As peoples’ lifestyles and technology become in sync with one another retail businesses are forced to connect with the consumer on the same level.

The180 degree spin in shopping practices has seen the world of retail turn from window shopping and bricks and mortar purchases, to website browsing and online sales as standard. According to app services provider Flurry, between 2012 vs 2011 there was

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