How to work an omni-channel ecosystem
Rumour has it that online stores may well be complementing high street stores, working with them now rather than against. So while multichannel retailers are racking up sales online, they come as additional revenue, for the tills are still ringing in store.
This comes as good news for supporters of omni-channel retailing, indicating even more that this could truly be a new wave of shopping to line the pockets of the brands and retailers. As one in three people already use multiple channels when