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Tag Archives: Multi-channel technology

The three big benefits of EPoS

When it comes down to it, faster actions within business, better customer service and cheaper methods of delivery, are the fundamental factors that all players in the retail industry are looking to achieve.

While each company, may it be a fashion, shoe, charity or grocery store, has specific requirements within this, there are ultimately three big benefits an electronic point of sale (EPoS) system can deliver that fulfil the traders’ core concerns. These are: better efficiency

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Can retailers keep up with multi-channel shopping?

Multi-channel retailing is putting added pressure on retailer’s supply chains as they struggle to meet demand levels.

As the retail industry accelerates towards the digital revolution of multiple channels and convenience when shopping, the complexity of retailer operations is increasing. Supply chain and logistics are becoming the focus with many retailers undertaking new processes and technology initiatives in order to prevent losing customers by not fulfilling orders.

Sales must be made in a

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Benefits of utilising Wi-Fi in store

Initially recognised as a service provided by coffee shops, airports and hotels, free Wi-Fi access for customers is now trending among retailers.

As mobile devices integrate further into every day shopping, it makes sense for the high street to stop fearing the digital era and join it instead by bringing the perks of the internet in store.  According to a consumer survey carried out by Econsultancy, 43% of UK shoppers use smartphones while on the move to compare prices and read product reviews

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What’s next for multi-channel retailing?

The customer journey is changing, and as consumers continue to explore multi-channel shopping, also known as omni-channel, retailers are working hard to predict the right, next move.

With the use of technology customers are able to browse in store and also at home or work via mobile and social media, and they can go on to make a purchase both off line (aka in store) or online.

Consumer perceptions of online retail are shifting and trust in online shopping is certainly growing. Yet 88% of the retail

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Selfridges expands its online shopping service

Selfridges, the unique fashion department store is launching a drive-thru click and collect service in a bid to meet with its customers’ flexible shopping expectations.

From Friday 15 November 2013, customers will be able to order online at selfridges.com and collect their goods from the new Selfridges fashion and retail drive-through. Online shoppers will be able to pick up their purchases from the London store on Oxford Street in just 3 minutes without even leaving the comfort of their cars

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