Tag Archives: Retail IT

What’s on at The Retail Week Technology & Ecommerce Summit

Innovations across the retail space is the main theme for The Retail Week Technology and Ecommerce Summit that takes place this month.

We’ve picked out a few ‘must see’ sessions surrounding multi-channel, payments and technology systems that would be worth an audience:

• The Future is a Technology-Driven Retailer – on at 09:10 – 09:50 on Wednesday 17 September.

Mike McNamara, Chief Information Officer for Tesco, will share his insight into how technology is dictating the future of

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Carphone Warehouse goes digital in store

Carphone Warehouse, the phone retailer, is going digital with its new look stores. The digital format will be seen across 200 of its 771 stores within the next few months. The digital design is said to create a simplified and slick customer experience through technology.

Speaking at one of the revamped stores in London’s Brent Cross, Carphone Warehouse marketing director Julian Diment told Retail Week: “This has allowed us to bring the excitement and energy of smartphones to life through a

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Mobile shopping, convenient for customer and store

Product information, price comparisons, social network reviews, e-vouchers, and payments. These are just some of the consumer-based offerings that smart phone and tablets can keep customers engaged with on behalf of retailers.

With smartphones now an everyday item for most people, retailers are catching on to the fact that without mobile technology they are in danger of losing business and bringing in less sales.

Importantly new research has shown that mobile alone is not enough, and that retailers

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Is Argos driving the digital age?

Argos, the household goods retailer, is replacing the traditional with a digital alternative as it focuses on its place in the digital age.

Over all it is investing £300 million to reinvent itself from an old-style catalogue-led to a modern digitally-led business. Part of its plan are small format digital stores, with the first recently opening in London, setting a trend for local, convenience stores that cater for online orders over large format hub stores.

Argos sees convenience of a pickup point

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What can an interactive table do for your business?

Interactive tables aren’t in every customer-facing environment yet, but they are certainly becoming more popular among retail and hospitality businesses that are looking to take a more multi-channel approach.

The tables are typically large touch screens that are wifi connected and they are displayed in busy footfall areas to provide added service to customers. This may simply be a case of product/store information or a form of electronic point of sale through self-service ordering. The majority

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